HarbisonWalker Plants Earn ISO 9001:2015 Certification
The new ISO 9001:2015 standard is reportedly the result of three years of revision work by experts from nearly 95 participating and observing countries to bring the ISO standard up to date with modern needs.
HarbisonWalker International (HWI) announced that its Thomasville, Ga., monolithic/precast facility recently became the first of the company’s North American locations to earn certification to the new ISO 9001:2015 standard. HWI’s South Shore, Ky., plant quickly followed to reportedly become the first refractory brick manufacturing plant in North America to achieve the same status. Both plants achieved this quality system recognition based on the recommendation of SRI Quality System Registrar.
According to HWI, it has taken a new approach to quality over the last several years, seeking to provide a consistently high-performing product to customers. This new approach involved bringing in new systems, providing training, and developing new capabilities and equipment, as well as resources to support the effort.
The new ISO 9001:2015 standard is reportedly the result of three years of revision work by experts from nearly 95 participating and observing countries to bring the ISO standard up to date with modern needs. “We are just bringing ISO 9001 firmly into the 21st century,” said Nigel Croft, chair of the ISO subcommittee responsible for the revised standard. “The earlier versions of the ISO 9001 were quite prescriptive, with many requirements for the documented procedures and records. In the 2000 and 2008 editions, we focused more on managing processes, and less on documentation. We have now gone a step further, and ISO 9001:2015 is even less prescriptive than its predecessor, focusing instead on performance.”
“HWI has been reinventing our approach to quality, from the first contact with the customer, through engineering, manufacturing, and delivery,” said Joe Schartner, director of Quality. “The new ISO 2015 standard is completely in line with our approach, focusing on the ‘customer line of sight.’ Also, our overall HarbisonWalker Business System (HBS), provides the tiered accountability structure that ensures quality is talked about at all levels of the organization. We couldn’t be more pleased with our progress.”
HWI has developed a certification schedule to ensure that all of its remaining worldwide manufacturing locations achieve certification to the new ISO standard before the end of 2018. This includes HWI’s new monolithic plant South Point, Ohio.
For more information, visit http://thinkhwi.com.